1. Information We Collect
To provide a stable and high-quality streaming experience, we collect the following types of information:
- Account Information: When you subscribe, we collect your name, email address, and billing information.
- Technical Data: We collect your IP address, ISP information, device type (e.g., Firestick, Android Box, Smart TV), and operating system to optimize stream routing.
- Usage Logs: Data regarding which channels or VOD content are accessed, used solely for server load balancing and service improvement.
- Support Queries: Information provided when you contact our 24/7 technical support team.
2. How We Use Your Information
We use the information we collect in the following ways:
- To provide, operate, and maintain our IPTV service.
- To improve, personalize, and expand our channel offerings.
- To understand and analyze how you use our streaming platform.
- To process your transactions and prevent fraudulent activity.
- To send you technical updates, security alerts, and support messages.
3. Log Files
IPTV Service Plus follows a standard procedure of using log files. These files log visitors when they use the service. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, and referring/exit pages. These are not linked to any information that is personally identifiable.
4. Cookies and Web Beacons
Like any other website, IPTV Service Plus uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
5. Third-Party Privacy Policies
IPTV Service Plus’s Privacy Policy does not apply to other advertisers or websites (such as payment processors like Stripe or PayPal). We advise you to consult the respective Privacy Policies of these third-party servers for more detailed information.
6. Data Security
We implement a variety of security measures to maintain the safety of your personal information. We use advanced encryption (SSL) to protect data transmitted online, and we do not store sensitive payment card details on our local servers.
7. GDPR & CCPA Data Protection Rights
We want to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
